Connected operations

For buildings, parking and cities

Your buildings, parking and city in one place.

Smart City Connect pulls data from the systems you already run and shows it in one place. A person approves the actions that matter.

Works with your existing systems. People stay in control.

Book a live demoSee how it works

Product preview · representative demo data

Web Dashboard

Operations

Example workflow

  • North Campus

    Nominal · 1 open

  • Quay Tower

    Attention · 3 open

  • Riverside Residences

    Nominal · 0 open

Connected systems

  • AccessOnline
  • ParkingOnline
  • VideoDegraded
  • EnergyOnline
  • BMSOnline
  • IoTOnline

Active incident

INC-218 · Quay Tower

Chiller CH-02 vibration

Unusual vibration on CH-02. Linked to plant room, recent energy load, and open maintenance history.

Owner: Jonas K. · State: Assigned

RiA context

CH-02 has two similar vibration events this quarter. Recommend a technical inspection before the next peak load.

Awaiting operator approval

Work order

WO-78 · Inspect CH-02

Status: Ready to assign

Context from INC-218 stays attached to the task.

Who is this for?

Start from the way you already work.

Systems already in play

  • Access
  • Parking
  • Video & VMS
  • BMS
  • Energy
  • IoT
  • Maintenance
  • ERP and business software

Connection method and scope are validated for each project. Manufacturer logos are published only after compatibility is confirmed.

The problem

Your systems work. They just do not work together.

Access, parking, cameras, energy, and maintenance each show part of the day. Teams stitch the rest by hand.

Comparison of operations without and with Smart City Connect
Without Smart City ConnectWith Smart City Connect
Separate dashboards and alertsOne operational view
Incidents without enough contextLocation, asset, history, and responsibility together
Manual copying between toolsA connected operational workflow
Status updates through calls and spreadsheetsOwner, action, status, and audit trail

How it works

From system alert to verified resolution.

One maintenance example, from the first alert to a verified close. The same incident can be followed in the dashboard, the app, and RiA AI.

Illustration of an equipment alert moving through operational context, human approval, and verified resolution.

Same ecosystem

The same data. The interface that fits your role.

Drivers see free spaces. Managers see building alerts. The city sees the whole picture.

See locations, systems, incidents, tasks, and operational status in one place. Learn more.

Web Dashboard

Operations overview

Example workflow

NX-01

North Campus

Nominal · 1 open

QT-04

Quay Tower

Attention · 3 open

RS-12

Riverside Residences

Nominal · 0 open

Systems

  • AccessOnline
  • ParkingOnline
  • VideoDegraded
  • EnergyOnline
  • BMSOnline
  • IoTOnline

RiA ERP can connect physical incidents with helpdesk, field service, assets, costs, and reporting. Read about RiA ERP.

Confirmed signals

  • Under 15 minutes

    Typical reply time to a demo request during working hours.

  • 13 domains

    Smart infrastructure domains cities can connect in one ecosystem.

Integrations

Connect the systems you already use.

Each connector is labeled by status. Native, API, partner, and planned connections are not treated as the same thing.

  • Access Control

    Access Control Connector

    On request

    API · Vendor platform · Project connector

  • Video & VMS

    Video & VMS Connector

    On request

    API · Webhook · Vendor platform

  • Parking

    Parking Systems Connector

    On request

    API · SDK · Vendor platform

  • Intercom

    Intercom Connector

    Coming soon

    API · Protocol adapter · On request

  • BMS

    BMS Connector

    Coming soon

    API · Protocol adapter · On request

  • Energy

    Energy Connector

    Coming soon

    API · IoT connector · On request

  • Lighting

    Lighting Connector

    Coming soon

    API · On request

  • IoT

    IoT Connector

    On request

    API · MQTT/webhook where supported · SDK

Explore Integrations

Security

Permissions, approval, and audit around every consequential action.

RiA can recommend. It does not execute critical actions on its own. Operators keep control of identity, data, and the record of what happened.

  • Identity and roles

    Access follows the person, the organization, and the location they are allowed to operate.

  • Human approval

    Consequential actions wait for an authorized operator before they proceed.

  • Audit trail

    Owner, action, status, and result stay attached to the original event.

  • Connected data

    Existing systems remain the source. Smart City Connect connects the operational context operators need.

Read how control works

Solutions

Start with the operation you already run.

See the platform on a workflow from your buildings.

A live demo maps the systems you operate today, walks one alert-to-resolution path, and shows dashboard, app, and RiA AI on the same incident.

  • Map the systems you already run
  • Walk one alert from detection to verified close
  • See dashboard, app, and RiA on the same record
Book a live demosales@smartcity-connect.com